Investments in organizational capabilities rather than specific technology choices separate the leaders from the laggards.

There is a lot of hype and hoopla about the cloud but few reliable facts and benchmarks about the adoption of this technology. CIOs, CTOs, and heads of infrastructure at large enterprises have shared with us their frustrations about adopting cloud-based platforms and migrating processing workloads to virtual environments. To address those frustrations, between 2014 and 2016 we surveyed senior business and technology leaders in more than 50 large organizations in Europe and North America to find out about their adoption of cloud and next-generation infrastructure.1We focused on the structure and management of their cloud programs, the technical capabilities they’ve implemented to this point, the benefits realized, and their future plans.

The results indicate that while almost all respondents are continuing to build sophisticated cloud programs, there is a clear gap between the leaders (those who have migrated more than 50 percent of their processing workloads) and the laggards (those who have moved less than 5 percent). We identified four best practices that differentiate the two groups—in short, the leaders pay more attention to the organizational capabilities that facilitate cloud adoption than to specific cloud technologies.

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